Pre-Contract Information Form

This form is provided under Turkish Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts to inform you before you make a purchase on kodzoft.com. Before paying, you are asked to confirm this form and the Distance Sales Contract; your confirmation is recorded together with the version you confirmed. This document is provided in Turkish and English; in case of any discrepancy, the Turkish version prevails.

1. Seller details

Seller / service provider: Halil Demirci (Yamanlar V.D. Tax Office, tax no. 2810711506). Address: ORG.NAFİZ GÜRMAN MAH. 7119 SK. NO: 41 İÇ KAPI NO: 2 BAYRAKLI/ İZMİR. E-mail: bildirim@kodzoft.com. Phone: +905365842617. Website: kodzoft.com.

2. Main characteristics of the service

Three kinds of service can be purchased on kodzoft.com:

• Ready-made software subscriptions: online access to a specific software product for the chosen plan period (monthly or yearly).

• Service packages: fixed-price digital advertising, SEO and similar services whose scope and duration are stated on the product page.

• Consulting sessions: consulting delivered as an online meeting of the length stated on the product page; the meeting time is chosen from the calendar during purchase.

The name, scope, duration and key features of each service appear on the product page and in the order summary on the checkout page. Custom software development is not covered by this form; it is handled through a separate quote and contract.

3. Price, taxes and payment

Prices are shown in Turkish lira, inclusive of value added tax (VAT). The checkout summary shows the amount excluding VAT, the VAT amount and the total you will pay separately. No delivery or transaction fee is added.

Payment is taken by debit or credit card on the secure payment page of the payment institution iyzico, with 3D Secure verification. Your card details are never seen or stored by Halil Demirci. Payment is taken in a single instalment; instalment plans are not offered.

For subscriptions, the first payment is taken at purchase and subsequent payments are taken at the start of each renewal period, at the same amount, from the card securely stored by the payment institution. Renewal terms are set out in the Subscription Terms.

4. Performance (delivery)

Services are delivered digitally; there is no physical delivery.

• Software subscriptions: access is granted as soon as payment is confirmed; access details are shown in your account and sent by e-mail.

• Service packages: after payment is confirmed, our team contacts you and starts the work within the period stated on the product page.

• Consulting sessions: the meeting takes place on the day and time you chose during purchase, via the online meeting link e-mailed to you. A calendar invite is sent after payment.

5. Right of withdrawal and its exceptions

In distance contracts, consumers generally have the right to withdraw within 14 days without giving a reason. However, under Article 15 of the Regulation on Distance Contracts, the right of withdrawal does not apply to services performed instantly in electronic form or to services whose performance began, with the consumer’s approval, before the withdrawal period expired.

Because the services sold on this site are delivered digitally and performance begins immediately with your approval, the checkout page asks you to confirm: “I want performance of the service to begin immediately and I understand that I will not be able to exercise my right of withdrawal once performance has begun.” A purchase cannot be completed without this confirmation.

If, despite your approval, performance has not yet begun (for example a consulting session whose time has not arrived), cancellation and refund terms are set out in the Delivery, Cancellation and Refund Terms. Those terms do not narrow your statutory rights; they grant additional ones.

6. Duration and ending subscriptions

For one-off services, the contract ends when the service is performed. For subscriptions, the contract runs for the chosen plan period (monthly or yearly) and renews for the same period until you cancel.

You can cancel your subscription at any time, in a single step, from the “Subscriptions” section of your account. Cancellation stops the next renewal; your access continues until the end of the period you have paid for. Details are in the Subscription Terms.

7. Invoice

For every payment, an e-Archive or e-Invoice is issued within 7 days of the payment date, according to the billing details you chose at checkout. The invoice appears on the order page in your account and is sent to your e-mail address.

8. Complaints and disputes

You can send any request or complaint to bildirim@kodzoft.com or through your account. Requests are answered as soon as possible.

For disputes arising from purchases you make as a consumer, you may apply to the Consumer Arbitration Committees at your place of residence or the seller’s location, within the monetary limits set annually by the Ministry of Trade, and to the Consumer Courts for disputes exceeding those limits.

9. Confirmation

By ticking the box on the checkout page you confirm that you have read this form and have been informed. The version you confirmed and the time of confirmation are stored with your order record and can be viewed in the order details in your account.